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How do I start a web conference?
When you sign up for an Unlimited Conferencing account you are issued a unique Moderator PIN and Participant PIN. To host a conference, you will need the Moderator PIN. To join a conference as a participant, you need the Participant PIN. If you have an audio conferencing account with us, your PINs are the same for both audio and web conferencing.
To start a web conference, go to our website (www.unlimitedconferencing.com) and click on the Host a Meeting button on the home page and enter the Moderator PIN. Once logged in, you can choose to show PowerPoint slides, share applications and Web sites, or collaborate using the Whiteboard.
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How can I access the Meeting Manager to send out invitations for my web conference?
The Meeting Manager can be accessed from within My Account. First login to My Account, then click on the link to Meeting Manager.
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What are the system requirements for the host?
Web Conferencing supports ordinary web browsers such as Internet Explorer and Firefox on Windows and Mac (Application Sharing, PowerPoint file upload, and Full Screen mode are not supported on the Mac).
Both Java and JavaScript must be enabled in your browser. If Java is not enabled, a warning message will be displayed on the login page. There will be a link to a location where you can download Java if necessary.
Pop-ups must also be enabled.
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What is the maximum number of participants that can join a conference?
The maximum number of participants depends on your rate plan. For Pay-as-You-Go and Volume Discount plans, the maximum is 99. For Unlimited Use plans, the maximum is either 10 or 20 participants depending on your rate plan.
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How can I notify participants in advance of how to access a web conference?
Simply inform them to go to our website (www.unlimiteconferencing.com) and click on the Join a Meeting button on the home page and enter the Participant PIN that you provided to them.
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What features are included in web conferencing?
To view the features included, please click here.
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I forgot my PINs. How can I find out what they are?
Please call us at 800-834-6971 to retrieve your PINs.
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How do I change my Moderator and Participant PINs?
You can change your PINs at anytime by logging into My Account, then click on the Conferences link at the top, then click on the Change PINs link next to the set of PINs that you want to change.
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How can I contact you for additional web conferencing help and support?
You can call us at 800-834-6971 or send an email.
