University of Washington
A Sound Investment In Conference Calling
Marc Stewart is a Program Manager for the Applied Physics Lab at the University of Washington. Marc's program focuses on optimizing use of underwater sound technology that is floating in the ocean thousands of miles away. So when they weigh out the cost benefits of differing sound qualities, they know what they’re talking about.
Their program links up universities and institutions all over the country to share research and findings. Traveling around to have meetings is just too expensive. When it comes to linking multiple institutions together in a conference, Marc's research confirmed that "more expensive" doesn't necessarily mean "better". He had always marveled at how expensive some of the conferencing plans out there were. It didn’t add up.
A colleague told him about Unlimited Conferencing and he checked it out. And liked what he heard. “I prefer to use Unlimited Conferencing over the University’s system. The “Pen and Ink” web sharing is great for sharing applications, and, frankly, it’s better and cheaper.”
“It’s easy to use. I’ve never needed to call Customer Support. The billing always makes sense and I like that I can keep track of who is using the toll-free number. And the emails summarizing the billing and calls is a nice touch.”
The Sound quality has been great. “We’ve never had a heartbeat of an issue with sound quality.” Which is a nice thing to hear from someone like Marc Stewart.
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