Alacera
When security is your job, play it safe with your conferencing.
Mohamed “Mo” Bakheit is a 26-year industry veteran of data and voice industries. So, when he joined Alacera, an IT and Infrastructure Security Firm, as a founding member, naturally it fell on him to oversee outsourced IT resources – including conferencing.
He was looking for total simplicity and total reliability at a reasonable price. He found it in Unlimited Conferencing.
In his quest to find that formula, he felt obligated to evaluate conferencing solutions from existing Alacera consortium partners such as Cisco Systems as well as other leading providers in this field. After he had evaluated multiple systems there was no doubt that with respect to pure audio-conferencing, Unlimited Conferencing was the clear choice. Mr. Bakheit summed it up perfectly: “From the first second it was activated, it worked – was totally reliable, including for international calls, was feature rich, and the billing was virtually immediate and highly detailed and accurate. Unlimited Conferencing’s billing was far superior to the competition”.
When holding conference calls with clients and partners he prefers to use Unlimited Conferencing over their bigger, more expensive services. Unlimited Conferencing is just easier to use all around. “Simplicity, cost. You pick it up and it works – that to me is the perfect solution,” says Mr. Bakheit.
During his search for the ideal conferencing service, he found only one other company that came close in ease of use and cost. But Unlimited Conferencing by far had the best sound quality. In their line of business, call quality is critical.
Alacera has representatives in offices spread out over four countries and in 5 different states in the US. 50% of their calls are between employees and consortium partners.
Given the nature of their business they require the ability to have secure calls. Knowing who is on the call, and what number they called in from, are valuable to them.
“The quality from overseas has been very, very good, if not almost perfect. One person even called in from Iraq during the war – and the sound quality was very good. “
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